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Frequently Asked Questions
We use advanced thermal imaging technology, acoustic listing devices and cctv drain cameras to locate leaks and moisture without the need for drilling or removing floors and walls where possible.
We can detect hidden leaks in central heating systems, underfloor pipes, mains water supplies, bathrooms, and even behind walls or beneath concrete.
Most surveys take between 1–3 hours, depending on the size of the property and the complexity of the issue.
Yes, we provide a detailed report with images and findings, which can be used for insurance claims or passed to your plumber or contractor.
Absolutely. Our reports are designed to support insurance claims, and we’re happy to liaise directly with your provider if needed.
our Reviews
EXCELLENT
Based on 148 reviews
Posted on Google![]()
Tamasin EllisTrustindex verifies that the original source of the review is Google.
Excellent service, punctual, friendly servicePosted on Google![]()
Patricia PeaseTrustindex verifies that the original source of the review is Google.
So pleased we called DCL when our toilet was not flushing properly, there was gurgling in our shower/sinks and the drain inspection chambers at the side of our property were full of foul liquid ….. there was a blockage somewhere!! We had a same service by 2 very professional young men, Cameron and Ben. They explained each stage of diagnosing, rodding, removing debris (including a fat berg) jet washing, sanitising, rodent proofing and CCTV drain inspection. We were reassured that our drains were clean sound and functioning well.Posted on Google![]()
DannyTrustindex verifies that the original source of the review is Google.
We had a blocked drain which had been cleared, very quickly, a couple of months earlier by a nationwide company. The same company came and this time made all sorts of excuses explaining why they couldn't do it without explaining anything. We asked DCL Drains to help. They used a camera to check and find the blockage and then used a piece of machinery, I had never seen before, to clear the blockage and the roots, (again shown to us via their camera), that had caused the blockage. Cameron and his assistant (sorry can't remember his name) were professional; from beginning to end, explaining every step they were taking and why. We would highly recommend DCL Drains LTDPosted on Google![]()
Ian BuchanTrustindex verifies that the original source of the review is Google.
We had a blockage in our main drain whuxh was causing flooding in the house downstairs. DCL were able to find the blockage and clear it even though the blockage was actually under next doors drive! They definitely went above and beyond to clear the problemPosted on Google![]()
Mike heardTrustindex verifies that the original source of the review is Google.
Fast efficient service to eradicate rats!. Cameron was excellent, knowledgeable, explained what he was doing. Personally found it fascinating. Highly recommendedPosted on Google![]()
Laura SGTrustindex verifies that the original source of the review is Google.
Cleared a blocked kitchen drain. Super fast response, friendly staff, very professional. 100% would recommend.Posted on Google![]()
Dave BennettTrustindex verifies that the original source of the review is Google.
Cameron and Ian from DCL Drains LTD were polite, professional and did a fantastic job of clearing 30+ years of limescale from our en suite bathroom toilet soil stack.Posted on Google![]()
Pamela HunterTrustindex verifies that the original source of the review is Google.
DCL were introduced / recommended to us by our Park Manager and they did some major underfloor plumbing for us when we moved into our park home 15 years ago and have had no trouble whatsoever since. Today I called for some advice after some concerns about possible water damage / leakage from my kitchen outlet pipe. Del also did thorough investigation of 3 major kitchen appliances which may have had a leak and gave he me absolute peace of mind that there was no need to be concerned and I am so so grateful to him after a very worrying few days thinking I might have to replace 3 major kitchen appliances. I also learnt that DCL have other experienced tradesmen on the team - electrician - carpenter for example. In future DCL will be my first call when in doubt or trouble. Million thanks again Del.Posted on Google![]()
Bridget CrossleyTrustindex verifies that the original source of the review is Google.
Excellent service at short notice. Des was extremely helpful and very patient with my slow speed. Successfully clearing a loo blockage and advising on future treatment to prevent any recurrence. Thank you very much.Posted on Google![]()
Matt SymesTrustindex verifies that the original source of the review is Google.
5 days of groundwork, new pipes and connections including a sub-surface pump and some electrics for the pump. Cameron from DCL was excellent and the other laborers used were polite and everyone worked very effectively. Work was completed on time and to the original cost estimate. Site left neat at the end of every day. Wouldn't hesitate to recommend.
