Our Reviews
Drain Repair
“Prompt response, professional service and excellent workmanship. The issue was surveyed clearly, the work was completed to a high standard and everything was left tidy afterwards.”
Drainage Investigation
“Great communication from start to finish. The team checked our drains, answered every question, arrived on time and completed the work professionally.”
Rodent Drain Investigation
“… checked our drains, found the issue and explained everything clearly. The work was carried out quickly, cleanly and with excellent communication throughout.”
Drain Repair
“Cameron did a great job repairing and securing an old unused pipe. He was polite, efficient and left everything clean and tidy afterwards.”
Soakaway Work
“Professional, knowledgeable and hard working from start to finish. The team completed the soakaway work on time and communicated brilliantly throughout.”
Drainage Problem
“Cameron and the team did an excellent job on our garden drainage problems. They worked hard, kept us updated and delivered a result we were very happy with.”
Emergency Drainage Issue
“Amazing experience. We called late at night and Cameron arrived first thing the next morning, fixing the drainage issue quickly and professionally.”
Blocked Drain
“Great company who went out of their way to help with our drain blockage. Cameron was fantastic and gave helpful advice for preventing future problems.”
Plumbing and Drain Repair
“The team responded quickly, explained the problem clearly and kept us informed throughout. Everyone was friendly, helpful and professional from start to finish.”
Blocked Outside Drain
“First class service at an affordable rate. The phone was answered quickly, the engineer arrived the same day and the drain was unblocked with no fuss.”
Why Choose Track & Trace?
Outstanding Reputation
Trusted by homeowners and professionals alike for our reliable service and accurate results.
Decades Of Experience
With years of industry expertise, we bring knowledge and confidence to every job.
Family Run & Local Business
Proudly based in the community, we offer a personal, honest service you can depend on.
Frequently Asked Questions
We use advanced thermal imaging technology, acoustic listing devices and cctv drain cameras to locate leaks and moisture without the need for drilling or removing floors and walls where possible.
We can detect hidden leaks in central heating systems, underfloor pipes, mains water supplies, bathrooms, and even behind walls or beneath concrete.
Most surveys take between 1–3 hours, depending on the size of the property and the complexity of the issue.
Yes, we provide a detailed report with images and findings, which can be used for insurance claims or passed to your plumber or contractor.
Absolutely. Our reports are designed to support insurance claims, and we’re happy to liaise directly with your provider if needed.
our Reviews
EXCELLENT Based on 133 reviews Posted on Google Zak ElhajouiTrustindex verifies that the original source of the review is Google. Great service as alwaysPosted on Google YingTrustindex verifies that the original source of the review is Google. I can't recommend DCL Drains Ltd highly enough. We discovered a fractured clay drainage pipe beneath our kitchen floor, and what could have been a stressful, drawn out ordeal was made so much easier thanks to DCL's help from start to finish. They carried out a thorough camera inspection to properly diagnose the issue, and their detailed reporting was invaluable in supporting our insurance claim. Once the claim was approved, the repair itself was completed to a very high standard professional, tidy, and done right the first time. Beyond the technical work, DCL were genuinely helpful throughout the whole process, which made a real difference when dealing with an insurer. I wouldn't hesitate to use them again or recommend them to anyone facing a similar issue.Posted on Google CsHaloTrustindex verifies that the original source of the review is Google. I had Cameron and Ben come over to do my water mains in andover. They worked reallh hard and have fixed the issue beautifully. Amazing work. Could not reccomend them morePosted on Google LW 1970Trustindex verifies that the original source of the review is Google. Desi came to our rescue at very short notice when we had a leaking outside bathroom pipe. He repaired this very quickly despite a challenging connection issue. He was able to sort this out and the repair was done! I highly recommend DCL Drains LtdPosted on Google Tasha ScottTrustindex verifies that the original source of the review is Google. Cameron and Leo were very quick to respond to an urgent situation, they talked us through the next steps after the problem had been dealt with. Very polite.Posted on Google Chloe SwiftTrustindex verifies that the original source of the review is Google. Excellent service from DCL Drains! The team provided great customer service from start to finish and carried out the work to a very high standard. They were professional, reliable, and got everything sorted quickly and efficiently. Really impressed with the quality of the work and communication throughout. Would definitely recommend!Posted on Google KellyTrustindex verifies that the original source of the review is Google. Ian attended for our blockage. He arrived on time, he was very knowledgeable and was able to unblock. Great customer service and job well done. Highly recommend.Posted on Google Joseph RipponTrustindex verifies that the original source of the review is Google. I dug through a drainpipe in my garden and Des did a great job fixing it for me as well as giving me gardening tips. Two weeks later I did the same thing again with a different pipe. I had no hesitation getting Des back and he did another great job as well as being nice enough not to laugh too much at me.Posted on Google Nigel HolderTrustindex verifies that the original source of the review is Google. Excellent speedy response - friendly chap who knew what he was talking about - fixed my blocked drain quickly and even took away the mess. Thanks very much - would use again in the same situation.Posted on Google Naomi NutkinsTrustindex verifies that the original source of the review is Google. Des was amazing so polite and friendly he fixed the shower so quickly was do friendly and efficient
Get a free quote today
We’re on hand to help you track and trace leaks and moisture issues without using invasive techniques. Our team will be happy to answer any questions you may have and provide you with a free, no obligation quote.
